Frequently Asked Questions (FAQs)

Welcome to the SYNC SPACE FAQ section! Here, you'll find answers to common questions about our products, shipping, returns, and more.

1. Orders & Shipping

How long does shipping take?

We offer the following shipping options:

• Standard Shipping: 5-7 business days
• Expedited Shipping: 2-3 business days
• Express Shipping: 1-2 business days

Processing time is 1-2 business days, and tracking details will be provided once your order ships.

Do you offer free shipping?

Yes! We offer free standard shipping on orders over $50 within the U.S.

Where do you ship?

Currently, we ship within the United States only. We do not offer international shipping at this time.

How can I track my order?

Once your order is shipped, you’ll receive a tracking number via email. You can use it to track your package in real time.

2. Returns & Exchanges

What is your return policy?

We offer a 30-day return policy. If you’re not satisfied with your purchase, you can return the item in its original condition for a full refund.

How do I initiate a return?

To start a return, contact us at syncspace1@hotmail.com with your order details. We will guide you through the process.

Are there any restocking fees?

No, we do not charge any restocking fees. However, the customer is responsible for return shipping costs unless the product is defective or incorrect.

3. Product Information

What types of storage products do you sell?

We offer a variety of storage solutions for home organization, including storage bins, boxes, closet organizers, and more.

Are your storage bins durable?

Yes! Our storage products are made from high-quality materials designed for durability and long-lasting use.

Do you offer bulk or wholesale discounts?

For bulk or wholesale inquiries, please contact us at syncspace1@hotmail.com.

4. Customer Support

How can I contact you?

You can reach us via:
📩 Email: syncspace1@hotmail.com
📞 Phone: +1 (945) 268-3911

What are your customer service hours?

Our support team is available Monday – Friday, 9:00 AM – 6:00 PM (CST).

Do you have a warranty on your products?

Yes, we stand by the quality of our products. If you experience any issues, please contact us, and we’ll be happy to assist you.